Security & compliance

Protect access, preserve history and keep every organization scoped.

RC EMR uses layered identity, authorization, record-integrity and administrative controls to support privacy-sensitive behavioral-health operations.

HIPAA-focused safeguardsPrivacy-conscious controls across the platform
Layered authenticationMFA, session and recovery protections
Record integritySigned history, amendments and traceability
Least-privilege accessPermissions aligned to role and responsibility
Defense in depth

Security controls across identity, access and records.

Safeguards are designed into the workflows staff use every day rather than added as a separate administrative layer.

Organization Isolation

Organization context is enforced server-side so staff and client-facing sessions remain scoped to the correct workspace.

Multi-Factor Authentication

Authenticator-app MFA, email verification, recovery codes, expiring challenges, rate limits and replay protections add layered account security.

Role-Based Access

Granular permissions keep clinical, operational, billing and administrative capabilities aligned with each user’s responsibilities.

Audit & Record Integrity

Signed records, amendments, reversals and audit events preserve history instead of silently rewriting it.

Separated Client Access

Client-facing authentication and workflows remain separated from the staff application and organization administration.

Backup & Recovery Controls

Backup-first update workflows, release verification and recovery planning help protect application and database integrity through change.

Administrative visibility

Know who can do what—and what happened afterward.

Users & Roles centralizes access administration while the Audit Log provides a focused history of administrative activity.

  • Granular permissions across clinical, billing and administration
  • Organization-aware access boundaries
  • Auditable administrative activity
  • Protected signed records and amendment history
Security model

From sign-in through signed documentation.

01

Identity

Password security, multi-factor authentication, account recovery and session protections.

02

Authorization

Role-based permissions and server-side access checks across the application.

03

Record Integrity

Locked signed records, amendments and audit-aware history preserve documentation integrity.

04

Resilience

Backup-first deployment and recovery controls help protect the platform through change.